Terms of Service

Last updated: December 2024

Welcome to NeatForce

These Terms of Service ("Terms") govern your use of the NeatForce website located at neatforce.world (the "Service") operated by NeatForce ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

NeatForce is committed to providing exceptional services while maintaining the highest standards of professionalism and customer satisfaction. These terms ensure a mutually beneficial relationship between our company and our valued users.

Definitions

"Service"

Refers to the NeatForce website accessed via neatforce.world and all related services, features, and functionalities.

"Users"

Refers to individuals, businesses, or entities who access or use our Service.

"Content"

Includes text, graphics, images, logos, videos, audio, software, and other materials displayed on our Service.

"Account"

Refers to the unique user profile created when registering for our services.

License and Usage Rights

Permission is granted to temporarily download one copy of the materials on NeatForce's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

You may:

  • Use our website for legitimate business purposes
  • Share our content with proper attribution
  • Contact us through official channels
  • Request information about our services

You may not:

  • Modify or copy the materials
  • Use the materials for commercial purposes
  • Attempt to reverse engineer any software
  • Remove any copyright or proprietary notations

User Accounts and Registration

Account Responsibilities

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

Security Requirements:

  • • Passwords must be at least 8 characters long
  • • Use a unique password for your NeatForce account
  • • Never share your login credentials with others
  • • Report any unauthorized access immediately

Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

Service Availability and Modifications

Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not warrant that this Service will be constantly available, uninterrupted, secure, or error-free. We may suspend, withdraw, discontinue, or change all or any part of our Service without notice.

Scheduled Maintenance:

Routine maintenance is typically performed during off-peak hours. We will provide advance notice of any planned downtime when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Service at any time. We may also impose limits on certain features or restrict your access to parts or all of the Service with or without notice or liability.

Privacy Policy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Key Privacy Principles:

  • • We collect only necessary information
  • • Your data is never sold to third parties
  • • You have control over your personal information
  • • We use industry-standard security measures

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet is 100% secure.

Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of NeatForce and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

User-Generated Content

If you submit content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service.

User Content Guidelines:

  • • Content must be original or you must have rights to use it
  • • No illegal, harmful, or offensive material
  • • Respect intellectual property rights of others
  • • We reserve the right to remove inappropriate content

Prohibited Uses

You may not use our Service for any unlawful purpose or to solicit others to engage in unlawful activities. Additionally, you agree not to use the Service:

Strictly Prohibited:

  • Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • Submit false or misleading information

Also Prohibited:

  • Upload or transmit viruses or any other type of malicious code
  • Spam, phish, pharm, pretext, spider, crawl, or scrape
  • Use for any obscene or immoral purpose
  • Interfere with or circumvent the security features of the Service

Disclaimer and Limitation of Liability

Service Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, NeatForce excludes all representations, warranties, conditions and terms related to our website and the use of this website.

Limitation of Liability

In no event shall NeatForce, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our Commitment:

While we cannot guarantee specific outcomes, we are committed to providing the best possible service and support to all our users.

Termination and Suspension

Termination by User

You may terminate your account and stop using our Service at any time. To terminate your account, please contact us using the information provided below or use the account deletion feature if available.

Termination by NeatForce

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Grounds for Termination:

  • • Violation of these Terms of Service
  • • Fraudulent or illegal activities
  • • Abuse of our services or staff
  • • Non-payment of applicable fees

Governing Law and Dispute Resolution

Applicable Law

These Terms shall be interpreted and governed in accordance with the laws of the Philippines. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Quezon City, Metro Manila, Philippines.

Dispute Resolution

Before initiating formal legal proceedings, we encourage users to contact us directly to resolve any disputes amicably. We believe in maintaining positive relationships and finding fair solutions that benefit all parties involved.

Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Notification of Changes:

  • • Email notification to registered users
  • • Prominent notice on our website
  • • Updates to the "Last updated" date
  • • 30-day notice period for material changes

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us through the following channels:

Get in Touch

NeatForce

Katipunan Ave., Quezon City
Metro Manila, Philippines

Business Hours

Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM

Quick Response Times:

  • • General inquiries: Within 24 hours
  • • Technical support: Within 4 hours
  • • Emergency issues: Within 1 hour

Agreement Acknowledgment

By using our Service, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them. If you do not agree to these Terms of Service, you are not authorized to use our Service.